Run your portfolio.
Not your inbox.
Compass is the AI back office for serviced accommodation. Six modules — guest comms, turnovers, maintenance, owner statements, finance, compliance — all running on your knowledge, your tone, your standards. Built by operators. From £99/property/month.
You started running short-stays
to build an asset.
You started running short-stays to build an asset — not to answer “what's the WiFi password?” at 11pm. Then a property became three. Three became seven. Now your week is admin: triaging messages, chasing cleaners, dispatching contractors, remembering which cert expires when, drafting owner statements, fielding the same five questions a hundred times.
A co-host or virtual assistant patches some of it. They don't know your properties. They guess at access codes, escalate the easy stuff, and need retraining every time someone leaves. The knowledge gap is still there — it's just wearing a different face.
The real fix is structural. Every recurring task lives in your head right now. Compass moves it into a system: encoded once, retrieved instantly, executed autonomously, audit-trailed forever. Six modules quietly running the back office while you stay on the tools, in front of guests, and growing the portfolio.
Kane ran 50 city-centre properties in Liverpool. That's where Compass came from — operational necessity, not a product roadmap. We use it on our own portfolio before we sell it to yours.
Six AI modules.
One back office.
Each module is an agent — not a workflow, not a Zapier branch. They reason about context, share data, and hand off to each other. Concierge catches a guest issue, flags it to Maintenance, which dispatches a contractor, whose invoice lands in Finance, which reconciles it into the next owner statement. All of it inside your existing channels — Airbnb, Booking.com, Guesty, WhatsApp, your bank, your accountant's Xero. No new dashboards your team has to live in. The operator cockpit is mobile-first and surfaces only what genuinely needs you.
Concierge
Every guest message, handled in your tone.
Turnover
Cleans auto-scheduled from your calendar.
Maintenance
Issues triaged + tracked to resolution.
Compliance
Certs watched · 60/30/7-day reminders.
Owner Liaison
Monthly statements · owner portal · AI Q&A.
Finance
Reconciliation · payouts · Xero · VAT.
Two products. One question.
Do you have owners to report to? If yes, you're on Pro. If you run your own portfolio, Lite is the whole thing.
Step 1 — See Compass live
Free
30-minute call where we walk through Compass on a sample of your actual portfolio. No slides. No tyre-kicking.
- 30-minute call
- You speak to an operator, not a sales rep
Compass Lite — For owner-operators
£99
/ property / mo · £699 setup (waived on annual)
You run your own properties. Compass handles guests, turnovers, maintenance, and certificates. Up to 11 properties.
- Concierge, Turnover, Maintenance, Compliance
- Mobile-first operator cockpit
- Annual = 12.5% off + setup waived
Compass Pro — For property managers
£129
/ property / mo · £999 setup (waived on annual)
You manage properties for owners. Everything in Lite plus owner statements, owner portal, finance reconciliation. Up to 11 properties.
- Everything in Lite + Owner Liaison + Finance
- Magic-link owner portal · monthly PDF statements
- Multi-user team access · priority support
12+ properties? Bespoke package. We'll tailor pricing to your portfolio size, structure, and the modules you actually need. Same call to start.
We use it
before we sell it.
Compass isn't a roadmap document. It's running in production. Every workflow has to pass the “would I let this run unattended on my own asset?” bar before it ships to a customer.
Kane managed 50 city-centre serviced apartments in Liverpool. The Invisible Concierge — now Compass's guest comms module — was built then, out of necessity. The other five modules followed the same pattern: real operational problems, encoded into agents, refined on our own portfolio before they became products.
Channel-manager agnostic by design. Compass plugs into Guesty, Hostaway, Hospitable, or raw Airbnb / Booking.com iCal feeds. We don't replace your channel manager — we run the back office around it.
This is for you if…
- You run 1–11 serviced accommodation properties and the admin is eating your week
- You've added properties faster than admin capacity has scaled — and the gap is widening
- You manage properties for owners and want to look more professional without hiring
- You've tried generic AI assistants and they didn't understand your specific properties
- You want to keep your channel manager — you just want an AI back office around it
This isn't for you if…
- You want a full channel-manager replacement — Compass runs alongside Guesty / Hostaway, not in place of them
- You manage long-let or commercial property — Compass is built for short-stay serviced accommodation
- You're not willing to spend 30 minutes in the demo — we configure it to your portfolio, not a template
Your portfolio.
Without the admin.
Book a 30-minute call. We'll walk through Compass on a sample of your portfolio — before you spend a penny.
Book a Demo